ORDERS

  • Can I place My Order By Phone

    Currently we don’t offer phone orders. Our website is extremely user-friendly! However, if you require our personal touch please reach out to us hello@happystaffyco.com, and our team will be ready to help you. 😀
  • Can I track My Order?

    Yes! Of course. Your tracking number will be generated when your order has been shipped. Unless you have ordered pre-ordered an item and in that case, you will receive the tracking information once the item(s) have been dispatched.
  • I ordered a Pre-order item, what happens now?

    By placing a pre-order for item(s), your entire order will be shipped when all products become available, usually no later than 30 days. (If you urgently need an in-stock product, please order separately). We understand waiting can be challenging, and we strive to minimise delays. We typically do...
  • What Payment Methods Do You Accept?

    All popular credit cards, together with Afterpay, Klarna, and Paypal. Your dogs’ needs are important to us, together with making life easier for you.