Happy is in our name so we don't want you to settle for anything less. If you and your best mate aren't 100% satisfied with your products, we offer a 30 day money back guarantee.
All you have to do is get in touch with one of our Happy team members, cover the cost of shipping and we'll sort out the rest.
Just make sure your product is in its original condition (e.g., for beds, this means no wear, tear or stains) and that you hold onto the original packaging.
Once we've received it and assessed the product, we'll donate it to a local animal charity and refund you in full. As we donate returned products to charity, our 30 day money back guarantee does not cover toys that have been used or chewed.
For more information on toy durability, check out our Chew-o-meter.
If you think your Happy Staffy product isn't performing quite right or has a fault, let us know and we will do our best to fix it as quickly as possible.